Resource Access Team

The Resource Access Team is a multifunctional customer service team within the Department of Community and Human Services that provides centralized information and resource referrals, making it easier for residents of King County to access the services they need.

The Resource Access Team aims to help residents connect to resources, navigate services, or bridge short-term financial gaps.

 Self-serve resource database

• Self-serve database

Connect with the Resource Access Team 

• Phone: 206-809-7115

• Chat: Click the blue chat bubble in the bottom right corner of the page

• In-person appointments: BY APPOINTMENT ONLY. To schedule an appointment, please use the chat bot on this webpage or call 206-809-7115 to speak with a Resource Access Agent.

The Resource Access Team’s self-serve online database was created in partnership with 211.

Financial Assistance

The Resource Access Team does not provide rental assistance. For rental assistance services, please visit Keep King County Housed.

The Resource Access Team may provide financial assistance to King County residents to help them gain or retain employment, support educational goals leading to employment, or meet basic needs, including but not limited to food, healthcare, shelter, childcare, transportation, and safety. Resource Access Financial Assistance is intended for emergent or one-time situations and not intended for recurrent or regular needs.

Eligibility requirements:

To be eligible, applicants for financial assistance must:

1. Be 18 years or older (or an emancipated minor)
2. Reside or shelter within one of King County’s 9 council districts
3. Provide proof of identity
4. Provide proof of King County residency
5. Provide proof of need
6. Provide proof of income/financial status
7. Enroll in the Resource Access Team’s navigation services
8. Develop a Financial Crisis Mitigation Plan

Additionally, no other financial assistance should be available or accessible to meet the customer’s need.

Important note: Disbursement of financial assistance may take up to four weeks from the date of a customer's initial appointment.