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Inspections for plumbing and gas piping installations
How to submit a request for an inspection, find an inspector, and view your results.
The Environmental Health Services Division has launched a new permitting system! Create your account now and learn more about the Public Health Permit Center. You may experience delays in service during this transition time. Thank you for your patience!
Request an inspection
Request an inspection through the Public Health Permit Center. To request an inspection, select “My Work” on the Permit Center homepage, then select the Request Inspections tab. For more detailed information, see How to use the Public Health Permit Center.
Keep in mind:
- Inspection requests should be requested separately for each permit.
- A "same day" inspection must be requested before 6 am that day.
- An inspection request is not a "scheduled inspection". Inspectors will call the morning of the requested day to confirm when the inspection will take place.
- Inspections are not guaranteed to happen on the day requested.
- Inspections are not scheduled for a specific time of the day. The assigned inspector may provide a time frame given their assigned inspections.
Check inspection results
On the Public Health Permit Center homepage, navigate to the My Work page, then select the Existing Inspections tab. The status will be listed in the summary at the top of the inspection page.
Virtual inspections
The Plumbing and Gas piping program is introducing Virtual Inspections for specific types of inspections on a trial basis.
Off-hour inspections
Inspections may be requested for times that are outside of our normal working hours (6:30 am to 3 pm, Monday to Friday; except holidays). To request an off-hour inspection, one of the Senior Inspectors shall be contacted by phone or email. The following process is applied to determine scheduling an off-hour inspection.
- The request shall be confirmed by a Senior Inspector a minimum of 24 hours prior to the time of inspection.
- The senior inspector must confirm the availability of a plumbing inspector for the day and time of the off-hour inspection. If an inspector is not available, the request may be denied, or the senior may offer alternate times of when an inspector is available.
- Call-out fee
- Off-hour inspections shall be billed at the overtime rate of $396 per hour with a 3 hour minimum.
- Note: The minimum 3 hour billing amount includes logistics, travel time, and the inspection itself. If the off-hour inspection, inclusive of those factors, exceeds the 3 hours covered by the initial minimum off-hour inspection fee, an additional fee will be assessed equal to the additional amount of time needed to complete the inspection and related activities, multiplied by the $396 hourly overtime rate.