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About KCIT
KCIT offers innovative solutions that engage, empower, and serve our residents, businesses, communities and interested stakeholders. We are building vibrant communities through digital equity, and are using the power of technology to digitally transform King County.
Customers are KCIT’s priority. We provide user-friendly digital systems and data-driven platforms that promote mobility and civic engagement in support of King County’s mission to be a best-run government where all people can thrive.
KCIT is home to an inclusive and diverse team of talented technologists who are working with regional and private sector partners to roll out innovative solutions that solve business problems. By leveraging the latest technology in artificial intelligence, mixed and virtual reality, natural language processing, geo-spatial data, and more, KCIT is helping make King County a better place to live, work and play.
Interim CIO Stephen Heard
Stephen Heard currently serves as the Interim Chief Information Officer for King County, and department director of King County Information Technology (KCIT). In his role as interim CIO, Stephen oversees a biennium budget of $377 million and leads a talented team of over 450 technology professionals who deliver core I.T. services to more than 15,000 King County employees across all departments.
Stephen joined KCIT in 2007 and has served in many positions, most recently as Chief Technology Officer. In this role, Stephen partnered with county business leaders to target cost-effective and innovative technology solutions. His teams successfully executed key technology improvements that strengthened the resiliency of platforms that are foundational to King County's digital public services; these enhancements have resulted in the reduction of major incidents by 50% across a three-year period. Stephen is particularly pleased to have increased the diversity of his leadership team by 93% over a two-year period through a combination of strategic recruiting and intentional power sharing.
Prior to coming to the County, Stephen worked in the private tech sector. Stephen has over 20 years of information technology experience including technical and leadership roles within financial services, consumer products, and local government organizations.
KCIT delivers technology solutions supporting vital government services
