Rail Electro-Mechanic pathways

Starting positions

Rail Service Worker

Class Summary

The responsibilities of this classification include cleaning interior and exterior and moving Light Rail vehicles (LRVs) or streetcars in the yard.

Distinguishing Characteristics

This is the second level in a three-level classification series. This classification is distinguished from the Rail Service Worker – Lead classification in that incumbents in the Rail Service Worker – Lead are assigning overtime, approving leave, training personnel, and performing administrative duties for cleaning and repairs associated with Streetcars, Light Rail Vehicles (LRVs) and Non-Revenue Vehicles (NRVs).

Examples of Duties

1. Clean interior and exterior of LRVs or streetcars either by operating them through a car-wash, or by hand washing and steam cleaning, using a variety of solvents, soaps, and cleaning chemicals.
2. Report any defects to supervisor, such as defective lights, body damage, interior damage, and operating defects.
3. Post, add and subtract the amounts of commodities used in designated logs.
4. Move LRV’s or streetcars around the shop and yard.
5. Remove trash and debris from the streetcars or rail cars.
6. Check and replenish consumables such as sand and wiper fluid.
7. Couple and uncouple rail or streetcar vehicles.
8. Maintain shop facilities as instructed.
9. Clean and service shop equipment.
10. Make deliveries or pick up materials.
11. Operate computer for related data input and retrieval; may enter transactions and related data into a computer information systems.
12. Perform related duties as required.

Knowledge/Skills

• Knowledge of basic janitorial techniques
• Knowledge in the use and care of cleaning equipment
• Knowledge of basic safety rules, practices and principles and applicable OSHA laws
• Knowledge in the proper use and disposal of cleaning chemicals
• Knowledge of and skill using current computer system applications for data maintenance
• Skill in verbal and written communication
• Skill in learning to operate light rail, streetcar and other LINK vehicles in a safe manner
• Skill in using common hand tools and cleaning equipment
• Skill in performing physical labor
• Ability to peform duties from high places and inclement weather
• Skill in accurately performing simple numeric calculations and record keeping tasks
• Skill in working under established deadlines
• Ability to effectively engage in and sustain relationships with people from diverse cultures and socio-economic backgrounds
• Ability to work independently and as a team member
• Demonstrated proficiency with business applications, such as Microsoft Office suite

Education and Experience Requirements

• Previous professional cleaning experience and/or automotive equipment servicing
• OR any combination of education and experience that clearly demonstrates the ability to perform the job duties of the position

Licensing, Certification and Other Requirements

• Valid Washington State Drivers License
• Some licenses, certifications and other requirements determined to be necessary to meet the business needs of the employing unit may be required

Career pathway options after Rail Service Worker include, but are not limited to, the following positions:

• 2 year Electro-Mechanic Trainee Program
• Rail Service Workers

Download Rail Service Worker job description

Training positions

Rail Electro-Mechanic Trainee

Class Summary

The responsibilities of this classification include assisting in and performing basic electrical and mechanical work, in a trainee capacity, to diagnose, maintain, repair, rebuild, overhaul, service, inspect and test light rail vehicles and associated electronic systems and equipment.

Distinguishing Characteristics

This is the first of a two-level Rail Electro-Mechanic classification series. Incumbents in this classification receive close supervision and on-the-job training to develop the essentials skills required to become a qualified Rail-Electro Mechanic. As incumbents gain experience, they are assigned increasingly responsible work and work more independently in areas where they have demonstrated skill in various phases of light rail vehicle and associated systems maintenance and repair. Work includes assisting in and performing diagnosis, maintenance, repair and overhaul of all mechanical and electrical systems, assemblies and subassemblies of light rail vehicles as well as the associated communication, surveillance and related onboard systems and equipment. Work requires timely completion of and passing, at required achievement levels, all related supplementary training classes, seminars, courses and examinations necessary for successful completion of the training program. Work also requires compliance with all applicable federally mandated safety-sensitive requirements. Work is performed under the supervision of qualified mechanics and higher-level rail vehicle maintenance supervisors.

Examples of Duties (May vary by position)

1. Attend community college courses, seminars and related forms of formalized classroom training; complete all coursework in a timely fashion and at specified achievement levels; complete on-the-job training exercises as requested.
2. Perform safety and preventive maintenance inspections of vehicles, systems and equipment; document defects observed, maintenance performed and repairs made.
3. Test, maintain, repair and overhaul light rail vehicle electrical, electronic and mechanical systems and equipment in accordance with schematic drawings, wiring diagrams, operations manuals and manufacturer instructions.
4. Repair, replace or modify electronic and electrical components and defective parts for a variety of equipment and systems controls; troubleshoot analog and solid-state electronic systems; install special electronic testing systems; install communication devices and equipment.
5. Troubleshoot analog and solid-state electronic systems; service and maintain microprocessor control systems; inspect new microprocessor and solid-state systems installed by contractors; calibrate and repair test equipment.
6. Operate computers for testing and diagnosing equipment malfunctions as well as fault log management and related data input and retrieval; prepare various activity and status reports; document defects and repairs performed on inspection forms, work orders or in designated automated systems.
7. Re-rail derailed trains and trucks.
8. Operate and maintain shop equipment and tools; prepare time and material cost estimates; maintain parts inventory and automated inventory records; maintain shop areas for cleanliness and safety.
9. Perform other duties as assigned.

Knowledge/Skills

• Basic knowledge of mechanical principles and repair methods, standards and practices
• Basic knowledge of the diagnostic tools, methods and equipment use in equipment repairs as well as shop safety practices
• Develop knowledge of the mechanical and electrical systems, assemblies and subassemblies of light rail vehicles as well as the associated communication, surveillance and related onboard systems and equipment
• Develop knowledge of analog and digital electronics and solid-state control circuitry and the related testing, inspection and repair principles, methods and techniques
• Communication skills
• Customer service skills
• Interpersonal skills
• Problem solving and analytical skills
• Develop skills required to diagnose, repair and overhaul rail vehicle systems, components and allied equipment
• Skill in the use of hand and power tools used in mechanical and electronic repair
• Skill in basic mathematics
• Skill in working with a variety of individuals from diverse backgrounds
• Skill in establishing and maintaining effective working relationships
• Basic computer skill required to enter and extract information from automated vehicle maintenance systems and related business software applications

Licensing, Certification and Other Requirements

• Washington State Driver License
• Ability to qualify for Commercial Driver License, Class B with required endorsements and Light Rail Maintenance Operator Certification
• Must pass a post-offer, pre-employment physical examination
• Must pass drug and alcohol testing provisions for safety sensitive positions as required by the U.S. Department of Transportation, 49 CFR Parts 40 and 655
• Willingness and availability to work on weekdays, nights, weekends and holidays during the term of and following the training program
• This is a classification specification and not an individualized job description. Additional minimum qualifications may be established for individual positions based on business needs and are specified in position announcements as appropriate.

After completing the trainee program hours, staff will transition to a journey level Rail Electro-Mechanic III.
Download Rail Electro-Mechanic Trainee job description

Growth positions

Rail Electro-Mechanic III

Class Summary

The responsibilities of this classification include performing journey-level electrical, electronic and mechanical work on light rail vehicles and associated equipment. Incumbents test and repair communications systems, surveillance equipment and other related equipment.

Distinguishing Characteristics

This is the second of a two-level Rail Electro-Mechanic classification series. This classification is primarily responsible for the maintenance and repair of light rail vehicles and their electronic equipment and systems, communication systems, surveillance equipment and other related equipment.

This classification is distinguished from the Transit Mechanic in that the Transit Mechanic is responsible for the repair and maintenance of non-rail vehicles. This classification is distinguished from the Mechanic/Auto Machinist in that the Mechanic/Auto Machinist works on a variety of non-public transportation vehicles and stationary equipment or related components excluding public transportation (revenue and non-revenue) vehicles.

Examples of Duties (May vary by position)

1. Diagnose, test, maintain, repair and overhaul rail vehicles’ electrical, electronic and mechanical systems and equipment in accordance with schematics, drawings, wiring diagrams, operations manuals and manufacturer instructions.
2. Conduct safety and preventive maintenance inspections on vehicles, systems and equipment; document defects, maintenance and repairs.
3. Troubleshoot, repair, replace, or modify mechanical, electronic and electrical components, analog and solid state electronic systems, and defective parts for a variety of equipment and systems controls.
4. Operate and maintain shop equipment and tools.
5. Prepare time and material cost estimates and maintain records; prepare various activity and status reports; document defects and repairs on inspection forms, work orders, or designated computer programs.
6. Re-rail trains and recover vehicle from accidents.
7. Install special electronic testing systems and communication devices on cars; service and maintain microprocessor control systems; calibrate and repair test equipment.
8. Inspect new microprocessor and solid state systems installed by contractors.
9. Inspect, test, maintain, repair, service, rebuild and overhaul electrical and electronic functions on rail vehicles.
10. Maintain parts inventory and computer inventory records.
11. Operate computers for testing and diagnosing fault log management and related data input and retrieval.
12. May be assigned ongoing lead duties.
13. Performs other related duties as assigned.

Knowledge/Skills (May vary by position)

• Knowledge of current principles and practices of electrical, electronic and mechanical work on light rail vehicles and associated equipment; skill in AC/DC systems, operating principles of analog and digital electronics, electronic control circuitry and associated mechanical systems, heating, lighting, air conditioning, motors, brakes and related systems
• Knowledge and skill in the application of mechanical principles, repair methods, standards and practices typically found in a journey-level skilled trades position
• Knowledge of current preventive maintenance requirements and skill in performing maintenance on light rail vehicles and associated equipment, machinery, tools and equipment; skill in developing and implementing preventive maintenance and safety inspection procedures
• Skill in the application of testing and inspection methods including solid state circuitry diagnostic and repair techniques and procedures
• Skill in the use of operating portable test equipment, bench type work stations, tools, parts and supply manuals needed in the repair, maintenance and installation of electrical, electronic and mechanical systems and equipment
• Skill in reading and interpreting blue prints, maintenance manuals, technical information in repair manuals, service change bulletins, parts and supply manuals, schematics, construction drawings, and specifications
• Skill in maintaining, repairing, troubleshooting, rebuilding and overhauling electrical and mechanical systems
• Skill in preparing written reports, documenting defects and repairs on inspection forms, work orders, and designated computer programs; prepare accurate time and material cost estimates and keep accurate records
• Skill in applying industrial safety procedures and standards including cleaning and maintaining shop area
• Skill in oral and written communications
• Skill in problem solving, analyzing and diagnosing equipment problems
• Skill in the operation of current Windows based computer software; skill in learning new operating system languages and staying current on all new technologies introduced into transit industries as they relate to light rail vehicle maintenance
• Skill in establishing and maintaining cooperative working relationships with a diverse group of individuals
• Skill in working under established deadlines and timeframes
• Skill in leading and training others

Licensing, Certification and Other Requirements

• Washington State Class B driver's license or the ability to obtain and maintain a Class B license with passenger (P) endorsement and light rail vehicle “Yard Operator” certification is required.
• Electronics Technician Certificate is desirable.
• Additional licenses, certifications and other requirements determined to be necessary to meet the business needs of the employing unit may be required.

Career pathway options after Rail Electro-Mechanic include, but are not limited to, the following positions:

• Rail Electro-Mechanic Lead
• Rail Technical Trainer
• Rail Chief

Download Rail Electro-Mechanic III job description

Growth positions

Rail Electro-Mechanic Lead

Class Summary

The responsibilities of this classification include identifying, scheduling, coordinating, planning, assigning, overseeing, and evaluating the work of other Rail Electro-Mechanics, vendors, and contractors. Incumbents perform journey-level electrical, electronic, and mechanical work and testing on light rail vehicles, streetcars, and associated equipment.

Distinguishing Characteristics

This is the third level in a three-level Rail Electro-Mechanic classification series. It is distinguished from a Rail Electro-Mechanic in that the incumbents perform lead duties over assigned incumbents within the Rail Electro-Mechanic and Rail Electro-Mechanic Trainees classifications.

Examples of Duties

In addition to the duties listed below, incumbents in this classification may be required to perform all or some of the duties contained in the Rail Electro-Mechanic classification:

1. Coordinate and provide technical assistance to Electro-Mechanics in the inspection, diagnosis, and repair of LRVs, Streetcars, and other related equipment; ensure assigned Electro-Mechanics correctly identify and repair equipment defects; and ensure all defects are documented and repaired in a timely fashion.
2. Conduct crew and safety meetings, taking minutes and tracking and acting as the conduit of communication between front-line employees and management; immediately report any safety violations or alarm activities; ensure shop safety and safe work practices among assigned staff; and ensure safe handling, use and disposal of environmentally controlled materials and substances.
3. Determine work priorities, ensure sufficient staff, and assign tasks to the appropriate Rail Electro-Mechanic best suited for specific tasks, Streetcar, or LRV. Assign work in accordance with work orders, preventive maintenance schedules, and operating requirements; control and monitor workflow; assist with identifying staffing needs and assignment of overtime.
4. Train new and current personnel in required aspects of maintenance, repair, and base safety procedures.
5. Advise mechanics when their work is deficient or in violation of established regulations and procedures; recommend corrective actions to the Rail Vehicle Maintenance Transit Chief.
6. Inspect work assignments and provide counsel and/or corrections. Ensure equipment is in proper working order.
7. Monitor Streetcar or LRV pull-out and pull-in and respond to LCC and mainline Streetcar or LRV failures.
8. Report yard, signals, switches, and facility equipment problems.
9. Lead, mentor, and train assigned employees.
10. Perform other duties as assigned.

Knowledge/Skills

• Knowledge of regulatory and statutory requirements that apply to light rail vehicle or streetcar operations
• Knowledge of rail and/or streetcar operations and the principals, practices, and methodologies of delivering rail services
• Knowledge of current principles and practices of electrical, electronic, and mechanical work on light rail vehicles and associated equipment; skill in AC/DC systems, operating principles of analog and digital electronics, electronic control circuitry and related mechanical systems, heating, lighting, air conditioning, motors, brakes, and related systems
• Skill in leading, training, and developing others
• Skill in preparing written reports, documenting defects and repairs on inspection forms, work orders, and designated computer programs
• Skill in applying industrial safety procedures and standards, including cleaning and maintaining shop area
• Skill in oral and written communications
• Skill in planning, assigning, balancing, and checking work
• Skill in handling multiple competing priorities
• Skill in problem-solving, analyzing, and diagnosing equipment problems
• Skill in learning new operating system languages and staying current on all new technologies introduced into transit industries as they relate to rail vehicle maintenance
• Skill in determining necessary training needed for staff
• Ability to effectively engage in and sustain relationships with people from diverse cultures and socio-economic backgrounds
• Ability to work independently and as a team member
• Demonstrated proficiency with business applications, such as Microsoft Office suite

Education and Experience Requirements

• Minimum one year experience as a Rail Electro-Mechanic
• OR any combination of education and experience that clearly demonstrates the ability to perform the job duties of the classification

Licensing, Certification and Other Requirements

• Light rail vehicle “Yard Operator” certification
• Must pass a post-offer, pre-employment physical examination
• Must pass drug and alcohol testing provisions for safety-sensitive positions as required by the U.S. Department of Transportation, 49 CFR Parts 40 and 655
• Some licenses, certifications and other requirements determined to be necessary to meet the business needs of the employing unit may be required

Career pathway options after Rail Electro-Mechanic include, but are not limited to, the following positions:

• Rail Technical Trainer
• Rail Chief

Download Rail Electro-Mechanic Lead job description

Growth positions

Rail Technical Trainer

Class Summary

The responsibilities of this classification include designing, developing, implementing and evaluating training programs to sustain all phases of light rail or streetcar operations and providing classroom and field training to light rail or streetcar operators and other rail/streetcar personnel.

Distinguishing Characteristics

This is a single incumbent, standalone classification. Work involves designing and developing training programs and curricula required to ensure compliance with all state and federal operating requirements, safety regulations and certification standards as well as Transit Division operating rules and regulations, service standards and technical system requirements. Work also involves conducting training needs assessments; evaluating effectiveness of training programs; developing instructional plans and learning outcomes; preparing and conducting competency evaluations; and preparing statistical evaluations of training impacts on system operating performance. Work includes developing and providing training required to support all light rail or streetcar operations and maintenance operations as well as the technical training required for control center operations. Work is performed under the general supervision of a higher-level administrative supervisor.

Examples of Duties

1. Develop and deliver hardware and software technical training for supervisory control and data acquisition (SCADA), closed-circuit television (CCTV), radio communication and similar control center technical systems; develop training required for software and system updates and enhancements.
2. Develop and deliver classroom and field training to newly hired rail or streetcar operators for all phases of vehicle and light rail or streetcar operations; provide refresher and retraining for rail or streetcaroperations and certified employees; perform in-service ride checks for rail or streetcar operators and for post-incident or extended absence situations.
3. Develop and deliver training programs to support yard operations, vehicle maintenance, maintenance-of-way, power and signal, and related aspects of rail or streetcar operations; develop and deliver training programs for first responders, security personnel, outside contractors and similar groups who interface with rail or streetcar operations.
4. Monitor progress of trainees and conduct progress evaluations; counsel trainees on progress achieved and improvements required as necessary; evaluate and recommend trainee termination for those failing to meet operating standards.
5. Act as designated examiner in testing and certification of light rail or streetcar vehicle operators and other rail or streetcar personnel.
6. Maintain documentation required covering all facets of employee training and testing as mandated by state and federal law; maintain varied electronic databases of employee training and training operations; enter and extract information and produce varied reports from data maintained.
7. Update and ensure training programs and content meet changing business needs, regulatory modifications and new equipment requirements.
8. Participate in safety audits, emergency drills and simulations; participate in testing, certification and opening of new rail or streetcar extensions; participate in testing and certification of new rail or streetcar cars and equipment.
9. May provide backup training in other areas on a project basis as required.
10. Operate rail or streetcar vehicles as approved and required.
11. Perform other duties as assigned.

Knowledge/Skills

• Knowledge of applicable state and federal rules, regulations and requirements that govern light rail or streetcar operations
• Knowledge of training needs and mandated training requirements of light rail or streetcar operations
• Knowledge of Transit Division operations, service standards, operating policies and procedures
• Knowledge of Metro tunnel operations
• Knowledge of the fundamental mechanical systems and components, and safe and effective operation of light rail or streetcar vehicles and equipment
• Knowledge of training program planning, implementation and evaluation
• Knowledge of adult learning theory, principles, techniques and methodologies
• Knowledge of the hardware and software associated with SCADA, CCTV, radio communication and similar technical systems
• Ability to work different shifts including nights, weekends, and holidays
• Skill in verbal and written communication
• Skill in training needs assessments and developing effective training programs and curricula
• Skill in entering and extracting information from automated information systems and databases
• Ability to effectively engage in and sustain relationships with people from diverse cultures and socio-economic backgrounds
• Ability to work independently and as a team member
• Demonstrated proficiency with business applications, such as Microsoft Office suite

Education and Experience Requirements

• Previous work experience as a trainer and/or educator for adults or completion of related coursework
• OR any equivalent combination of experience and education which provides the applicant with the desired skills, knowledge and ability required to perform the work.

Licensing, Certification and Other Requirements

• Valid Washington State Driver License
• Ability to obtain Washington State Commercial Driver License, Class B with required endorsements
• Additional licenses, certifications and other requirements determined to be necessary to meet the business needs of the employing unit may be required

Career pathway options after Rail Technical Trainer include, but are not limited to, the following positions:

• Transit Chief -- Rail Technical Training

Download Rail Technical Trainer job description

Growth positions

Transit Chief — Rail Technical Training

Class Summary

The responsibilities of this classification include overseeing Rail technical training and supervising assigned staff to achieve timely and cost-efficient service delivery consistent with established performance improvement goals and service level requirements. Incumbents will oversee administrative functions to ensure the training supports the daily delivery of Rail Division services and complies with applicable operating agreements.

Distinguishing Characteristics

This is a single-level classification. Work is to develop, implement, improve, and evaluate technical training programs for rail personnel; design, develop, and assess curricula to meet changing organizational needs and regulatory and certification requirements; evaluate and incorporate up-to-date technology to meet evolving organizational needs; review and ensure the overall quality of curricula and training provided; and assess the effectiveness of training through post-course evaluations and operations performance metrics; develop, implement and evaluate customer service, remedial, post-accident, annual refresher, and similar training programs; evaluate trainer performance (including technical trainers and others assigned to deliver training); manage and maintain training documentation, certification, and training records; manage and ensure staff maintain required licenses and certifications. Work is performed independently under a Transit Superintendent's general supervision and direction in a centralized training department and/or within a specific section at Rail.

Examples of Duties

1. Supervise, plan, assign, and review the work of designated trainers engaged in developing, delivering, and updating training courses, classes, and sessions; determine work priorities and establish shift schedules; manage, review, and approve shift labor hours.
2. Develop estimates/forecasts of time, labor, and material costs; review and maintain data in learning management and database systems and prepare associated summary reports; track and document training curriculum updates and changes; coordinate training updates and tracking with appropriate groups; ensure training operations conform to contractual and applicable regulatory requirements.
3. Plan, develop, and deliver technical training programs for rail personnel; design, develop, and evaluate curricula to meet changing organizational needs and regulatory and certification requirements; review and ensure overall quality of curricula and training provided; and evaluate effectiveness of training through post-course evaluations and operations performance metrics; develop, implement and evaluate customer service, remedial, post-accident, annual refresher and similar training programs; evaluate Technical Trainer performance; manage and maintain training documentation, certification and training records; manage and ensure staff maintain required licenses and certifications.
4. Direct and ensure timely and appropriate support for service disruptions, weather emergencies, and critical incidents; coordinate response with internal and external stakeholders as needed.
5. Establish and maintain a collaborative and effective labor relations environment; ensure daily operations and personnel actions conform with the terms of negotiated agreements; confer with labor representatives to discuss and resolve issues; escalate issues to the Superintendent or Transit Labor Relations staff as appropriate; may be delegated authority for first-step grievance determinations on a case-by-case basis; testify at arbitration, unemployment, and related hearings as requested.
6. Manage employee absenteeism, vacation change requests, sick/injury leaves, and related ADA/FMLA/KCFML/WFLA processes and requirements for assigned employees; review and approve leave requests consistent with staffing needs, employee preferences where possible and applicable County policy/procedures and bargaining agreements; review, correct and approve payroll; administer federal safety-sensitive drug and alcohol testing program for assigned employees.
7. Interview and recommend selection of training staff; provide employees with training and development opportunities as available; counsel staff on effective customer relations and safety strategies; evaluate staff performance through record reviews and performance appraisals; counsel employees in performance improvement requirements when needed; conduct investigations into allegations of employee misconduct, harassment, negligence, policy/procedure violations and similar assertions; determine appropriate follow-up actions including counseling, training and appropriate disciplinary actions in consultation with the Superintendent, Human Resources and Labor Relations as required.
8. Ensure compliance with all Rail, Transit Division, and County policies and procedures governing safety-sensitive positions, employment, worker safety, and related areas and with applicable local, state, and federal laws.
9. May be assigned to participate in internal and external work groups, project teams, committees, and task forces; coordinate operations, service delivery, and operating needs with appropriate staff as required.
10. Act as Superintendent as assigned.
11. Perform other duties as assigned.

Knowledge/Skills

• Knowledge of employee development and training practices, adult learning theory/principles, and instructional design methodologies
• Knowledge of the delivery of light rail services
• Knowledge of the regulatory and statutory requirements that apply to Rail Division services
• Knowledge of the relevant practices, policies, and procedures
• Knowledge of effective supervisory principles and practices
• Knowledge of fundamental human resource practices and workforce planning
• Leadership skills
• Communication skills
• Customer service skills
• Skill in planning and delegating work assignments
• Skill in conflict resolution, problem-solving, and negotiation
• Skill in handling multiple competing priorities
• Ability to work varying shifts on weekdays, nights, weekends, and holidays as required for shift assignment and consistent with negotiated agreements
• Ability to work for extended duty during adverse weather events and other emergencies
• Ability to effectively engage in and sustain relationships with people from diverse cultures and socio-economic backgrounds
• Ability to work independently and as a team member
• Demonstrated proficiency with business applications, such as Microsoft Office suite

Education and Experience Requirements

• Any combination of education and experience that clearly demonstrates the ability to perform the job duties of the position

Licensing, Certification and Other Requirements

• Washington State Driver's License or the ability to travel throughout the county in a timely fashion
• Some licenses, certifications and other requirements determined to be necessary to meet the business needs of the employing unit may be required

Career pathway options after Transit Chief = Rail Technical Training (Rail Training Chief) include, but are not limited to, the following positions:

• Transit Superintendent – Rail Vehicle Maintenance

Download Rail Technical Training (Rail Training Chief) job description

Growth positions

Transit Chief — Rail Vehicle Maintenance

Class Summary

The responsibilities of this classification include direct oversight and supervision of an assigned area within Rail Vehicle Maintenance or Seattle Streetcar that include specific assignments in Vehicle Maintenance, Maintenance Training and the Material Service Center.

Distinguishing Characteristics

This is a standalone classification. Work involves daily supervisory oversight of employees and performance of administrative functions to ensure the assigned area of responsibility supports the daily delivery of light rail services, and complies with applicable provisions of the intergovernmental operating agreement with Sound Transit. Work includes oversight of assigned operations and supervision of staff to achieve timely and cost efficient rail maintenance service delivery consistent with established performance improvement goals and service level requirements. Work requires establishing effective and collaborative labor relationships, and application and administration of applicable labor agreements; monitoring assigned operations, responding to and resolving emergent operating problems and critical incidents; ensuring compliance with contractual requirements, operating policies and procedures as well as applicable local, state and federal rules and regulatory requirements; identifying and evaluating operating deficiencies, recommending corrective actions and coordinating remedial actions with appropriate Rail and Transit Division staff; monitoring labor costs, identifying cost containment strategies and recommending procedures to streamline maintenance operations and improve performance; and coordinating and supporting roll-out of varied special projects, technology improvements, staff training and similar initiatives. Work is performed independently under the general supervision and direction of a Rail Superintendent.

Examples of Duties (May vary by position)

1. Supervise, plan, assign and review the work of Electro-Mechanics and Rail Service Workers engaged in the maintenance and repair of revenue and non-revenue light rail vehicles or streecars, equipment, systems and facilities; determine work priorities and establish shift schedules; manage, review and approve shift labor hours; develop and recommend preventive maintenance/overhaul programs, standard maintenance/operating procedures and shop safety requirements; ensure maintenance and repair operations conform to contractual, manufacturer/warranty and applicable regulatory requirements; develop estimates/forecasts of time, labor and material costs; review and maintain data in automated vehicle maintenance systems and prepare associated summary reports; document equipment defects for warranty claims and review/close-out work orders; supervise the re-railing and loading of equipment; coordinate with Operations on car assignments, pull-in, pull-out and exchanges.



When assigned to Material Service Center:

2. Supervise, plan and coordinate materials management, equipment inventory, parts warehousing, distribution and warranty functions that support the operation of the light rail and streetcar systems; determine and manage parts/supplies inventories and order points; optimize parts/supplies demand availability while minimizing inventory capital requirements; supervise, plan, assign and review the work of Rail Maintenance Service Center Workers; manage inventory, storage and distribution of equipment, materials, parts and supplies for the rail system; develop, implement and monitor agreements with contractors and vendors; monitor and analyze material usage and equipment failure trends, and recommend corrective actions as appropriate; ensure parts, equipment and supplies conform to quality standards; develop and recommend procedures, processes, goals, controls and security required for the operation of the service center; supervise, manage and ensure accuracy in the maintenance and use of automated materials management, maintenance and related information systems; research, investigate and source parts and materials; ensure procurements conform with Transit Division and County policies and procedures; develop and manage parts room budget and assist in budget preparation; ensure all hazardous materials are handled in conformance with regulatory and safety requirements.



When assigned to Maintenance Training:

3. Supervise, plan and develop training programs and curricula for rail maintenance staff; deliver training on proper maintenance and repair of light rail vehicles or streetcars, equipment and systems as well as a wide range of safety regulations, practices and procedures; develop and teach classes in repair, troubleshooting and maintenance of vehicle electrical, electronic and mechanical systems as well as communication and surveillance equipment and systems; develop troubleshooting exercises in various equipment subsystems; develop and provide various types of training required for safety and vehicle/equipment certifications/re-certifications; evaluate effectiveness of training provided through post-course evaluations and operational performance metrics; conduct training needs assessment to meet changing regulatory and operating requirements; update, track and maintain employee training and certification records, training contact hours and statistics in automated databases and management information systems; ensure training programs, delivery and supporting data conform with contractual and regulatory requirements.



Common examples among assignments:

4. Direct and ensure timely and appropriate response to service disruptions, weather emergencies and critical incidents; coordinate response with Superintendent, Rail Operations Center and other internal and external agencies as appropriate; investigate and prepare response to customer complaints regarding maintenance operations, services and staff.
5. Identify, evaluate and recommend service, quality, workplace and business process improvements; monitor daily labor costs and modify operations when necessary to achieve performance improvement targets while maintaining established maintenance service levels; implement Rail, Transit Division and area specific safety, technology, attendance, security, training and similar initiatives, projects and procedures.
6. Establish and maintain a collaborative and effective labor relations environment; ensure daily operations and personnel actions conform with the terms of negotiated agreements; confer with labor representatives to discuss and resolve issues; escalate issues to Superintendent or Transit Labor Relations staff as appropriate; may be delegated authority for first-step grievance determinations on a case-by-case basis; testify at arbitration, unemployment and related hearings as requested.
7. Manage employee absenteeism, vacation change requests, sick/injury leaves and related ADA/FMLA/KCFML/WFLA processes and requirements for assigned employees; review and approve leave requests consistent with staffing needs, employee preferences where possible, and applicable County policy/procedures and bargaining agreements; review, correct and approve payroll; administer federal safety-sensitive drug and alcohol testing program for assigned employees.
8. Interview and recommend selection of assigned staff; provide employees with training and development opportunities as available; counsel staff on effective customer relations and safety strategies; evaluate staff performance through record reviews and employee performance appraisals as necessary; counsel employees in performance improvement requirements when needed; conduct investigations into allegations of employee misconduct, harassment, negligence, policy/procedure violations and similar assertions; determine appropriate follow-up actions including counseling, training and appropriate disciplinary actions in consultation with the Superintendent, Human Resources and Labor Relations as required.
9. Ensure compliance with all Rail, Transit Division and County policies and procedures governing safety sensitive positions, employment, worker safety and related areas as well as with applicable local, state and federal laws.
10. May be assigned to participate in internal and external work groups, project teams, committees and task forces; coordinate operations, service delivery and operating needs with appropriate staff throughout the Transit Division as required.
11. Act as Superintendent as assigned.
12. Perform other duties as assigned.

Knowledge/Skills

• Knowledge of electrical, electronic, mechanical, hydraulic, pneumatic and related systems and components of light rail vehicles or streetcars and associated equipment
• Knowledge of effective preventive maintenance principles, practices and program development and rail equipment service, maintenance and warranty requirements
• Knowledge of rail operations and the principles, practices and methodologies involved in the delivery of light rail services
• Knowledge of the regulatory and statutory requirements that apply to light rail vehicle or streetcar maintenance operations
• Knowledge of the principles, practices and techniques of performance management
• Knowledge of federal, state and local laws related to employment, civil rights and affirmative action
• Knowledge of the principles, practices and techniques of labor relations including interest-based or collaborative labor negotiations, grievance and arbitration processes and relevant labor agreements
• Knowledge of fundamental human resource practices and workforce planning
• Knowledge of automated maintenance management information systems
• Knowledge of adult learning theory and training curricula development and assessment principles and practices for position assigned to Maintenance Training
• Knowledge of the principles, practices and techniques involved effective materials management, inventory control, warehousing and distribution for position assigned to the Material Service Center
• Ability to work varying shifts on weekdays, nights, weekends and holidays
• Ability to work extended hours during adverse weathers events and other emergencies
• Leadership skills
• Skill in verbal and written communication
• Skill in performing maintenance on light rail vehicles or streetcars, systems and equipment and the operation of associated machinery, tools and diagnostic equipment
• Skill in achieving performance and operational goals
• Skill in planning and delegating work assignments
• Skill in staff development and training
• Skill in handling multiple competing priorities
• Skill in establishing effective working relationships with senior management, labor representatives, business and community groups, governmental agencies, customers and staff
• Ability to effectively engage in and sustain relationships with people from diverse cultures and socio-economic backgrounds
• Ability to work independently and as a team member
• Demonstrated proficiency with business applications, such as Microsoft Office suite

Education and Experience Requirements

• Any combination of education and experience that clearly demonstrates the ability to perform the job duties of the classification

Licensing, Certification and Other Requirements

• Valid Washington State Driver License or the ability to travel throughout the county in a timely fashion
• Commercial Driver License, class B, with appropriate endorsements if assigned to Maintenance Training
• Light Rail Vehicle Operator certification required if assigned to Maintenance Training
• Must pass drug and alcohol testing provisions for safety sensitive positions as required by the U.S. Department of Transportation, 49 CFR Parts 40 and 655

Career pathway options after Transit Chief - Rail Vehicle Maintenance (Rail Chief) include, but are not limited to, the following positions:

• Transit Superintendent - Rail Vehicle Maintenance (Vehicle Maintenance Superintendent)

Download Vehicle Maintenance Superintendent job description

Growth positions

Transit Superintendent - Rail Vehicle Maintenance

Class Summary

The responsibilities of this classification include managing, supervising and directing all light rail fleet maintenance and repair operations, warranty administration, procurement and inventory management for rail operations.

Distinguishing Characteristics

This is a single incumbent, standalone classification. Work involves managing preventive maintenance and repair of rail revenue and non-revenue vehicles and the operation of the rail repair facility. Work includes formulation of the annual operating plan and achieving performance improvement and operational goals, and establishing the systems and processes required to fulfill those goals. Work also includes determining, ensuring and allocating all required personnel, financial, physical plant and equipment resources; supervising subordinate supervisors and staff; ensuring compliance and establishing procedures consistent with all Transit Division and Light Rail operating policies and procedures as well as applicable local, state and federal codes and regulations; analyzing, forecasting and reporting on fleet performance, maintenance and repair trends and similar performance metrics; and participating as a key member of the Light Rail management team. Work is performed independently under the general supervision of a higher-level transit manager.

Examples of Duties

1. Establish goals and performance objectives for equipment availability and reliability necessary to meet daily service schedules; monitor trends, establish benchmarks and implement preventive maintenance and repair policies and procedures; ensure rail vehicle maintenance and repair operations, cleanliness and performance standards are in conformance with all contractual and regulatory requirements.
2. Coordinate with rail vehicle manufacturers to identify, track and resolve fleet defect and warranty issues; negotiate settlements as required; oversee and manage fleet modifications and enhancements; coordinate communications between rail vehicle manufacture and Sound Transit.
3. Supervise administrative support, professional staff and subordinate supervisors directing the work of skilled rail maintenance and repair personnel; hire staff consistent with assigned hiring authority; create harmonious working relationships with multiple collective bargaining units and ensure consistent application of labor policies, contract provisions and hiring guidelines; fulfill required responsibilities in grievance and arbitration processing and adjudication.
4. Provide guidance and direction to subordinate supervisors and other staff concerning complex or sensitive issues and problems; establish work performance standards and initiate corrective actions when required; review existing operational and administrative policies and procedures, and recommend improvements or modifications to higher-level management and Sound Transit.
5. Provide supporting data and recommendations to management in the formulation of the Light Rail operating and capital improvement budgets; manage and administer the rail vehicle maintenance budget; authorize expenditures within designated authority level; monitor budget and maintain expenditures within approved levels; manage and administer vendor service, supply and other related contracts as required
6. Participate and represent Light Rail in a wide variety of internal and external work groups, project teams, committees and task forces.
7. Act for higher-level manager as assigned.
8. Perform other duties as assigned.

Knowledge/Skills

• Knowledge of the design, components, systems and equipment of light rail vehicles
• Knowledge of the principles, practices and industry standards that support effective and cost efficient preventive maintenance and repair of light rail revenue vehicles
• Knowledge of the full scope of local, state and federal codes and regulations that apply to the operation, maintenance and repair of light rail vehicles
• Knowledge of fleet procurement processes, acceptance of vehicles and warranty administration
• Knowledge of the operations, policies and procedures of the Transit Division and the contractual requirements in the operating agreement with Sound Transit
• Knowledge of human resources management, supervisory principles and federal, state and local laws related to employment, civil rights and affirmative action
• Knowledge of the principles, practices and techniques of labor relations that include interest-based or collaborative labor negotiations as well as grievance and arbitration processes
• Knowledge of workforce planning and budget administration
• Knowledge of procurement processes and inventory management
• Knowledge of automated maintenance management information systems
• Leadership skills
• Communication skills
• Interpersonal skills
• Customer service skills
• Skill in planning and delegating work assignments
• Skill in conflict resolution, problem solving and negotiation
• Skill in statistical and operational analysis
• Skill in handling multiple competing priorities
• Skill in working with a variety of individuals from diverse backgrounds
• Skill in establishing and maintaining effective working relationships and team building
• Skill in staff development and training
• Skill in use of automated maintenance management information systems, personal computers, word processing, spreadsheet, database management, presentation and similar applications

Licensing, Certification and Other Requirements

• Washington State Driver License or the ability to travel throughout the county in a timely fashion
• Work requires reporting for duty and directing vehicle maintenance operations during adverse weather events and other emergencies
• Additional minimum qualifications may be established based on business needs and are specified in position announcements as appropriate.

Career pathway options after Transit Superintendent – Rail Vehicle Maintenance include, but are not limited to, the following positions:

• Transit Section Manager (Rail Maintenance Section Manager)

Download Vehicle Maintenance Superintendent job description

Growth positions

Transit Section Manager

Class Summary

The responsibilities of this classification include managing an assigned section within a division. The incumbent is responsible for overseeing the section, including supervising staff, developing and managing the implementation strategies, and managing the section budget.

Distinguishing Characteristics

This is a single-level classification. Positions are located in the Metro Transit Department, and incumbents are responsible for the daily operations of a Transit section. It is distinguished from the Strategic Planning Manager II in that incumbents are responsible for overseeing organizational performance improvements for a division or department by developing performance strategies and identifying innovations in data collection, analysis, and reporting.

Examples of Duties

1. Plan and implement strategic goals and policies; ensure compliance with applicable laws, regulations, and policies; analyze and interpret operating policies, procedures, and guidelines; approve recommendations for improvement.
2. Lead and manage the development of new initiatives, efficiencies, and operational methods; determine and select technology and equipment used; direct program and procedure development, implementation, monitoring, and reporting.
3. Hire, train, assign work, coach, evaluate, discipline, and terminate staff as needed; provide ongoing performance feedback.
4. Develop, approve, and monitor the budget; determine and allocate resources.
5. Lead emergency response planning.
6. Participate in workforce planning.
7. Perform other duties as assigned.

Knowledge/Skills

• Advanced knowledge of transit policies and procedures
• Knowledge of transit base operations, maintenance, training, technology, communications, and service quality techniques and principles
• Knowledge of the management techniques for a large, complex, multidisciplinary organization
• Knowledge of project management techniques and principles
• Knowledge of human resources management, supervision techniques and principles, and federal, state and local laws related to employment, civil rights, and affirmative action
• Knowledge of applicable local, state, and federal laws related to transit
• Knowledge of the principles, practices, and techniques of labor relations, including interest-based or collaborative negotiations with unions
• Knowledge of industrial injury claims processes
• Knowledge of budget development, management, and monitoring
• Knowledge of short and long-range strategic planning techniques and principles
• Knowledge of policy development
• Knowledge of customer service principles
• Knowledge of mass transit safety standards and regulations
• Knowledge of developing and applying performance and operational standards and targets
• Skill in verbal and written communication
• Skill in mentoring and coaching
• Ability to effectively engage in and sustain relationships with people from diverse cultures and socio-economic backgrounds
• Ability to work independently and as a team member
• Demonstrated proficiency with business applications, such as Microsoft Office suite

Education and Experience Requirements

• Bachelor’s degree in Business, Public Administration, or related field and increasingly responsible experience in the transportation field including supervisory and/or management experience
• OR any combination of experience and education that provides the knowledge, skills and abilities to perform the essential functions of the job

Licensing, Certification and Other Requirements

• Some licenses, certifications and other requirements determined to be necessary to meet the business needs of the employing unit may be required

Download Rail Maintenance Section Manager job description